Frequently Asked Questions

Is a passport booklet required for entry into Mexico?

Yes, a valid passport booklet is required for entry into Mexico. Your passport must be valid through September 9, 2025, or 6 months beyond your return date.

Can I use an enhanced driver’s license or passport card to enter Mexico?

No, an enhanced driver’s license or passport card is not accepted for entry into Mexico. You must have a valid passport.

Do I need to pay any fees to visit Cancun?

While most taxes are included in your airline ticket, the state of Quintana Roo, where Cancun is located, recently added Visitax which must be paid by each visitor. Visitax is typically paid online before your arrival. Click here to register and make payment.

What is the baggage allowance for my flight?

The airline baggage fee for checked luggage varies by carrier, and any fees are the responsibility of each traveler. Sunfest does not cover the cost of checked baggage as it must be paid at time of check-in directly to the airline. Most airlines will only accept credit cards for baggage fees and in-flight purchases.

How many travelers are allowed per trip and what is included in each trip earned?

Each trip earned is for 2 passengers – adults only (18+)

  • Trip Inclusions:
    • Roundtrip air between designated airport and destination
    • Roundtrip ground transfers between destination airport and resort
    • 5-nights’ accommodations with Premium Level status at resort
    • Pre-scheduled group receptions and dinners (based on group agenda)
Is transportation between Cancun International Airport and the resort included?

Transportation to and from the Cancun International Airport is included for the trip dates and is provided by AMSTAR DMC for all Sunfest 2025 travelers; additional cost may be incurred for transportation outside of the trip dates.

Can I extend my stay?

Yes, you can extend your stay by requestion additional nights before or after the program. You can express interest in extending your trip during registration. Please note that availability is currently better prior to the event. We will review your request, contact the resort, and advise if your desired extension is available after group registration is completed.

Are dinner reservations required?

Reservations are required at all restaurants at the Maya Riviera for dinner. You can make dinner reservations at check in.  You will receive priority reservations at à la carte restaurants with the premium level services. Sunfest 2025 Dine Arounds are pre-reserved and you will not need to make a dinner reservation to participate.

What is the typical weather like in March?

March is generally a pleasant time to visit the Riviera Maya with warm temperatures and sunny skies. Expect average temperatures in the mid-80s Fahrenheit (low 30s Celsius).

What is the attire at the resort?
  • Smart/Beach Casual Elegant: Lightweight, collared shirts, shorts or pants; long shorts/capris, casual skirt or dresses. NOTE:  Men may not wear shorts, sandals, or sleeveless shirts at most dining outlets for dinner. Limit swimwear to the pool area.
  • Farewell Dinner Attire: Festive, tropical flair (collar shirts and pants for men)
Should I pack for rain?

While rain is possible, it’s generally brief and doesn’t significantly impact your trip. Packing a lightweight raincoat or umbrella is a good precaution.